Privacy Policy

1. Information We Collect

When you submit an enquiry through our contact form, we collect the information you provide directly — typically your name, email address, phone number (if given), and the details of your enquiry. We do not collect payment details through this website.

We may also collect standard technical data through analytics tools, including browser type, pages visited, referring URL, and approximate geographic region. This data does not identify you personally.

2. How We Use Your Information

We use the personal data you provide to:

• Respond to your enquiry and, if applicable, coordinate your charter booking
• Send you information about your confirmed charter — route details, crew contacts, departure logistics
• Follow up after your trip if you have requested feedback or updates
• Maintain records of past charters for operational and safety purposes

We do not use your contact details to send unsolicited marketing communications. If you ask us to stop contacting you, we will.

3. Legal Basis for Processing

Where applicable under Thai personal data protection law (PDPA) and general data protection principles, we process your data on the following bases:

• Contract performance — when processing is necessary to coordinate a charter you have requested
• Legitimate interests — for internal records and service improvement, balanced against your rights
• Consent — where you have clearly provided it, such as through voluntary enquiry submission

4. Cookies and Tracking

Our website uses cookies to support basic functionality, understand site usage, and — where you have consented — enable third-party analytics tools including Google Analytics and Meta Pixel. You can manage your cookie preferences through the cookie banner displayed on your first visit or via your browser settings. For full details, see our Cookie Policy.

5. Sharing Your Data

We do not sell personal data. We may share it with a small number of service providers who help us operate — for example, our email platform or analytics tools. These providers are contractually required to handle data only as instructed and to maintain appropriate security standards.

We may also disclose personal data if required to do so by Thai law, a court order, or a regulatory authority.

6. Data Retention

We retain enquiry and booking data for a period of five years from the date of the relevant charter or last contact, unless a longer retention period is required by applicable law. Anonymous analytics data may be retained indefinitely in aggregated form.

7. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your data, where no legal obligation requires us to retain it
• Object to certain types of processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at [email protected] or by phone at +66 76 843 527. We will respond within a reasonable timeframe.

8. Data Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. No method of transmission over the internet is entirely secure, but we work to apply current good practice consistently.

9. Third-Party Links

Our website may contain links to third-party sites — for example, mapping services or external platforms. This Privacy Policy applies only to our own website and services. We are not responsible for the privacy practices of any third-party site you visit.

10. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after changes are published constitutes acceptance of the updated policy.

11. Contact

If you have questions about this policy or how we handle your data, you are welcome to reach us at:

• Email: [email protected]
• Phone: +66 76 843 527
• Address: 22/8 Rassada Pier Road, Mueang Phuket, Phuket 83000, Thailand